Confidentiality and cookies

The policy (the « Policy ») established the way we use cookies and our engagement to protect the confidentiality and security of our clients and guests on our following website: WWW.MAVREEN.COM

By using the mavreen website, you accept the terms described hereafter.  Mavreen company registered at the address 99bis avenue générale Léclerc, hereafter referred as “us”, “our” and “Mavreen, is the single owner and operator of the website.

We reserve the right to modify this Policy on regular basis. The last updates of this Policy were made on OCTOBER 20th, 2017.

We understand the importance of the data confidentiality as well as the security on Internet, and we seriously respect it completely. The following principles imply our approach to respect your private life:

 

1. We appreciate the confidence you give us by communicating your personal informations with us. We will always use your personal informations in a fair manner and worthy of this trust.

2. We will provide clear informations regarding the manner we use your personal informations. We will always be transparent with you on the informations collected, the way we used it and with whom we share it as well as the persons to contact if you have worries.

3. We will take all reasonable measures to protect your informations against the abuses and keep it in security.

4. We will respect all applicable laws and regulations regarding the data protection and we will cooperate with the authorities in charge of the data protection. In absence of regulation on the data protection, we will act according to the usually recognised principles governing the data protection.

 

WHICH INFORMATIONS ARE COLLECTED?

We collect legally the personal informations necessary to our activity and can include:

1-     The informations that we receive or collect from you.

2-    Name

3-    Contact information including email address

4-    demographic information such as postcode, preferences and interests

5-    other information relevant to customer surveys and/or offers

 

These informations will include (your name, address and contact details, date of birth, phone number, domicile address, delivery address, email address and credit card).

 

You also can provide us informations about you when:

1-     You fulfil forms on websites of third-parties’ platforms;

2-     You contact us on social networks;

3-     You subscribe to our newsletters and emails;

4-     You participate to our random draws, contests and other promotions when you fulfil forms to receive particular offers;

5-     You also can provide us informations when you submit reviews, profiles, pictures, videos, instructions, comments, ideas, suggestions or others.

 

Nowadays, each time you use a website, application or any other Internet service, some informations are created and saved automatically by computer systems to allow the operation of the website, application or concerned service.

By providing informations about you, you guarantee that the informations provided are personals, exacts and updated as well as the fact you will keep us updated of any change.

We use cookies when you visit our website. There are four main types of cookies. Here is how and why we use them.

 

OBJECTIVES OF THE DATA COLLECTION

The collection of your data allows to reach different objectives including:

-       The improvement of the website,

-       The sharing with third-parties,

-       The realisation of databases,

-       The legal disclosure.

-       Internal record keeping.

-       We may use the information to improve our products and services.

-       We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

-       From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

WHAT ARE COOKIES?

The web cookies are small data stocked by your browser, on your computer or mobile device, sent by a website.

They are used to improve the service on the website. The cookies don’t hold any virus and doesn’t cause any damage.

The informations stocked in the cookies can, for example, be used to manage your shopping cart, to memorise your username and preferences or to know you when you will visit again the website or online store. Some cookies can contain personal informations, for example, if you choose to check the case « Remember me » during the connection, a cookie will stock your connection data (your email address).


Most of the browsers are configured to accept automatically the cookies. Nonetheless, if you wish it, you can modify the settings of your browser to block or delete the cookies (for more details, see the section C). However, if you do it, some areas of the website or online store can’t work properly anymore.

 

THE COOKIES THAT WE ISSUE ON OUR WEBSITE

 

Cookies strictly necessary: Those are cookies that are necessary to operate the websites. They understand, for example, cookies which allow you to login in secure areas of websites and to use a shopping cart.

Analytic / performance Cookies: They allow us to recognise and to count the number of guests as well as to see how the guests move on the websites when they use it. It helps us to improve the operation of websites, for example, by ensuring that users find easily what they are looking for.

Cookies of functionality: Those are used to recognise you when you come back on websites. It allows us to personalise our content for you, to welcome you by your name and to memorise your preference (e.g. your language or region choice).

Targeting Cookies: These cookies save your visit on websites, the pages you visited and the links you followed. We will use this information to make the websites and advertising displayed more pertinent for your interests. We also can share this information with third-parties for this purpose.

Flash Cookies:  The website can offer video content which can be viewed only with Adobe Flash Player. Adobe uses Flash cookies to improve your experience as a user. Please note that unlike classic cookies, the Flash cookies can be disabled or deleted only in the settings of the Adobe Flash Player browser. However, do not forget that if you disable the Flash cookies, you will not be able to access to some type of content on the website and on the online store.

Third-party Cookies: When you visit the website, cookies can be sent by a third-party, such as YouTube, when you are viewing a video integrated or such as Facebook or Twitter, when you send content from a web page to an account of social networks.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

HOW WE DON’T USE YOUR INFORMATIONS?

WE DON’T SHARE your informations with advertisers or third-party advertising networks without your consent.

 

HOW CAN COOKIES BE DELETED?

If you don’t wish to accept cookies anymore, you can disable them in the setting section of your web browser. You can even adjust your browser to be informed each time a NLY website attempt to place a cookie on your computer. You can also use your browser to delete cookies previously stocked on your computer.
The steps to follow to delete the cookies depend on the browser you are using.
On a computer, you can delete cookies with the keyboard shortcut [CTRL] + [SHIFT] + [Delete].
If it doesn’t work or if you are a MAC user, click on your browser below:


• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Flash Cookies


Please note that if you choose to not accept cookies anymore, the functionality can be limited for some part of the websites and the latter can’t operate properly. For example, you will not be able to make any purchase.